If there is no AC power to the outlets, check the following: (Make sure to write down your results for each step, you will need them for reporting to our support team if you cannot resolve this issue)

1- Is the battery voltage at least 22V with the battery turned on (the button pressed in)? If not, plug in the AC charger and charge to get the voltage higher.

2- Check the breakers, making sure they are pushed in (only on boost and original Titan). (There are three breakers, one 15amp breaker for each set of three outlets and one 30amp breaker in the middle of the unit above the fuse). The fuse is for 12V, and will not effect AC output.

3- Make sure batteries are turned on, and the power button on the Power module it also turned on (pressed in is on.

4- Power the unit off and wait 5 seconds. Power it back on and check to see if you have AC power.

5- Make sure the appliance you’re using to test AC power with is working by plugging it into a working house outlet.

6- Check all outlets to see if no AC power is isolated to 1 or all outlets.

If none of these steps resolve the problem, please contact our support team at https://pointzeroenergy.com/contact-us and provide your results from each step. We also suggest taking a photo of the Titan display screen and sending that to us as well.